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University of West London

Faculty Member, Faculty of professional studies

Postgraduate Computing Field Leader

School of Computing and Technology

About

My main research interest lies on the co-configuration of people, culture and IT.

Previous to my PhD, I conducted research on how virtual communities create their own cultural spaces. My interests were particularly focused on how members of these communities adopt and recreate particular discourses that shape how they interact in virtual spaces. In my PhD research, I became interested in providing new insights into how the context and culture of users and producers shaped their experience of interactive systems. I did this by looking at producers and users of a semi-standard enterprise resource planning (ERP) software package that is used in more than 40 countries. The cornerstone of this latter work is a revision of Bijker's concept of Technological Frame (1995), used to understand the material and symbolic frames and dynamics that shape how people, within particular sociotechnical configurations, integrate, re-construct and adopt systems.

Currently, a key point of my research is to continue to assess the value of technological frames and other sociotechnical perspectives to understand and inform the design, development and evaluation of interactive systems. I mainly study and work with groups whose interaction settings and dynamics are intercultural, interdisciplinary and transmediated . I am particularly interested in ICT for Development (ICT4D) projects and the use of mobile open source platforms to provide people in developing countries with wider and better access to ICTs. An implication of this research activities is to reveal some of the sociotechncial gaps and the patterns of intercultural conflicts and encounters that typically occur ICT development and use.

I am also working with Prof. Helen Sharp at the Open University looking at empirical studies of AGILE development teams. I am mainly interested in how Agile development methods are defined and enacted  by multidisciplinary teams and how some of them attempt to include user-centred design (UCD) methods and techniques into their lifecycle. How developers' awareness of their own technological frames can lead to a better integration of UCD into AGILE methods is a key research question in this case.

Contact Information

Homepage:

http://itcentre.tvu.ac.uk/~jabdelno/

 

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